What marketing channels do you use to promote my business?

What marketing channels do you use to promote my business?

We use various marketing channels, including social media, search engine optimisation (SEO), search engine advertising (SEA), email marketing and content marketing, depending on your company's needs and goals.

How can you help me?

Short and sweet: we keep your business running online without hassle.

Specifically, we do this for you:

  • Technical support: Notice that your website is getting slow, or that one button is suddenly not working? We dive into the code and fix it.
  • Technical extensions: Want to add a new feature to your site, link an additional payment method or add a whole new section? Then we'll be happy to help!
  • Help with software: Is the link between your webshop and your accounting package or CRM not working? We repair the connection so that your data flows nicely again.
  • Questions about your CMS: Having trouble editing a page or uploading images? We will explain it to you or show it to you.
  • Instant remote support: If things get really complicated, we'll just look over your shoulder on your own screen via TeamViewer. Then you don't have to explain, we just show you.
  • Thinking along about your systems and marketing: Do you have an idea for a new software or campaign? Or do you want to change something about your brand identity? Our experts will take a look at how to get that technically and visually sleek.

I need help right now, what should I do?

If things are really on fire, don't mail but call.

You can reach us during office hours (08:30 - 17:30) on 0476 50 83 74. Then you will immediately have someone on the line who can check with you. We also pull the plug after half past five and at weekends, so please bear that in mind.

Which industries does Funkhaus work for?

Funkhaus works with clients from various industries, including healthcare, travel, law firms, e-commerce, and more.
Our team adapts to the specific needs of each sector to deliver customised solutions.

My website or system is down, now what?

Don't panic, but don't wait either.

First, check whether your own internet connection is still working. Is that the case? Then call us immediately on the emergency number in the sidebar. If we know it's critical, we'll ping it straight to the developers to fix the server or code.

Will I receive an invoice for the application?

No, never just like that. You're not stuck with anything when you fill in this form.

We take a calm look at your question first. Is it a quick fix or is it covered by your service contract? Then we will simply solve it for you. Will it cost money (because it involves a major adjustment or extra work, for example)? Then we will always let you know first.

Why is that screenshot so important?

Without a screenshot, we have to start guessing what you see, and that takes time.

An error message or a weird staggered menu is much clearer to us if we see it as you see it. You can upload files up to 11 MB; that's usually enough for a few screenshots or a log file.

How quickly will I be helped?

We always try to give you an answer within 8 working hours.

If you submit a ticket on Monday morning, you will usually be notified the same day. Do you do it late on Friday afternoon? Then it will probably be the following Monday morning. We don't like waiting endlessly, so we are on top of things.

Does Funkhaus only work with local customers or also foreign ones?

Funkhaus works with clients across Belgium, the Netherlands and the UK. We are experienced in working remotely and ensure that distance is not an obstacle to successful collaboration.